Services
Strategic solutions for every part of your knowledge journey.
From discovery to impact, I help organizations design strategies, systems and solutions that make your knowledge reach the people who use them.
Find your solution ↓
How I can help
Choose the service that matches your biggest challenge.
Together, we'll build a strategy that creates a clearer connection between your work and the people who need it.
01. Research Reach Strategy
Making sure your research reaches the right people.
I help you identify your audiences, understand their information needs, and create a clear strategy to get your research, reports, and insights into the right hands.
-
Audience and need assessment
-
Reach and channel strategy
-
Content audit and gap analysis
02. Knowledge Product Design
Turn complex ideas into formats people will use.
I design knowledge products that make complex information clear, engaging, and actionable across formats your audiences prefer.
-
Content and format strategy
-
Plain language and storytelling
-
Templates, guides, and visual summaries
03. Knowledge Ecosystem Design
Connect your knowledge, communications, and platforms.
I help you build a cohesive ecosystem where your research, communications, resources, and activities work together.
-
Ecosystem mapping and strategy
-
Content and system alignment
-
Governance and workflows
04. Digital Knowledge Platform Strategy
Build or improve platforms that help people find what they need.
I support organizations in designing or improving digital platforms and resource hubs that make knowledge easy to discover and use.
-
Platform audit and evaluation
-
Information architecture
-
User experience and content strategy
My approach
A practical, collaborative process designed around your goals.
1. Discover
We explore your goals, audiences, and current challenges.
2. Define
We define the right strategy and solution for your needs.
3. Design
We co-create practical solutions and clear recommendations.
4. Implement
We support implementation and help your team put the plan into action.
5. Measure
We evaluate the impact and refine for continuous improvement.
Why work with Impact by Design?
Strategic and practical
​
12+ years of experience across integrated communications strategy, planning and execution within PR, graphic design, and digital platforms.
Audience-centered
​
Everything I design starts with the people you want to reach.
Systems thinking
​
I can connect your teams who unlikely to compare notes because my background covers them all.
Impact focused
​
I connect content to platforms and measurement so you can see whether your knowledge is actually being found, understood, and used.